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Quality Manager

Phoenix, Arizona
Job Type
27 Jul 2022

Quality Manager

Voted one of Phoenix s Great Places to Work in 2021 & 2022, Lectric s stunning growth and steadfast dedication to our employees, customers and products have made us the fastest-growing electric bike company in the country! This full-time, hands-on Quality Manager position includes a highly competitive salary, and some very cool benefits such as an excellent Health care plan, catered lunches, and an employer matched 401K plan! Come join the ride with our fun and electrifying team and help us keep the good times rolling!

The Quality Manager will ensure through hands-on tactical and strategic execution, that products are designed, built, and produced in accordance with company specifications and quality requirements.

Quality Manager Responsibilities: (But not limited to)
  • Plans, directs, implements, and maintains quality management system for the company including specific products or processes.
  • Collaborates with representatives from various functional groups assigned to the product or program including but not limited to design engineering, purchasing, production, manufacturing engineering, and inspection staff.
  • Drafts and maintains product quality policies and procedures, ensuring all applicable specifications and requirements are met.
  • Implements audits throughout the supply chain, ensuring all applicable quality standards, safety and legal requirements, and company policies and specifications are met.
  • Collaborates with clients, customers, and other stakeholders as required to identify and resolve problems with delivered products.
  • Collaborates with teams of engineers and product specialists to ensure customer and organizational quality requirements are met.
  • Reviews design plans, process procedures, test procedures, and quality manuals to understand the scope, requirements, and function of products.
  • Observes, receives, and otherwise obtains information from all relevant sources including Customer Service.
  • Coordinates inspections of raw materials and finished products, applying appropriate quality assurance testing models.
  • Identifies the root cause of quality problems, and coordinates modifications or other corrective actions.
  • Analyzes data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.
  • Offers technical guidance and support in response to quality testing and analysis.
  • Ensures contract compliance by reviewing and approving quality requirements for supplier purchase orders, manufacturing, and other related services.
Quality Manager Benefits:
  • 15 PTO days annually to start
  • 401K Plan w/employer match
  • Excellent Health, dental, and vision coverage, w/ additional voluntary options
  • Wellness Program
  • Company catered lunch 2X per week
  • Borrow A Bike Program
  • Employee Discount
  • Quarterly Team Building Events
  • 11 Paid Holidays
Quality Manager Requirements:
  • Bachelor s degree in Engineering or related field with at least 5 years of Quality experience.
  • Strong supervisory and leadership skills.
  • Strong analytical and problem-solving skills.
  • Comfortable with working in a fast paced, growth oriented, startup style environment.
  • Thorough understanding of mechanical and electrical engineering drawings and specifications.
  • Thorough understanding of or the ability to quickly learn the company s production processes.
  • Requires prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 70 pounds at times.

Quality Manager Nice to Haves:

  • Experience working with Asian design manufacturers and suppliers of complex, mechanical products.
  • Bilingual, Chinese/English
  • Knowledge of, or interest/passion for bikes or eBikes.

We are proud to be an inclusive, equal opportunity employer.

Our mission is to provide the most accessible and adventurous eBikes ever. Our purpose is to change people's lives by increasing their mobility in a fun and memorable fashion, while being energy efficient. Our vision is to create a mode of transportation that anyone can ride at an affordable price. Through authenticity, we aspire to be the most fearless, innovative, and relentlessly inspirational global brand in our industry.


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  • Job Reference: 668999406-2
  • Date Posted: 27 July 2022
  • Recruiter: Lectric eBikes
  • Location: Phoenix, Arizona
  • Salary: On Application
  • Job Type: Permanent