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Manager, Service Provider Relationship Program (Ecosystems)

Location
Baltimore, Maryland
Job Type
Permanent
Posted
5 Aug 2022
Service Provider Relationship Program Manager - Human Capital Consulting, Ecosystems & Alliances

Deloitte Human Capital

The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. To stay in front, organizations need to have real-time access to Human Capital insights, experts and innovative technology solutions that are designed to not only drive but sustain and extend organizational performance and engagement. Supporting the strategy and aspirations of the Human Capital Offering Portfolio, our Human Capital Ecosystems & Alliances team continuously senses activities in the HR technology and service provider market and collaborates with relevant solution providers to help organizations face business challenges and create value.

We are looking for a Manager, Service Provider Relationship Program to join our growing team as we identify and cultivate relationships across the Human Capital solution provider ecosystem to enable Deloitte Human Capital clients and practitioners. A primary function of this role will be to build a new relationship program to work with professional services firms and identify areas where resources align to support client needs. This person will also coach a productive team of specialists as they analyze market trends, evaluate leading providers, and calculate potential impact on client service opportunities.

Work You'll Do:

Act as a secondary offering lead for Human Capital Ecosystems & Alliances in interactions with HR technology and service providers and senior firm leadership
Build a new relationship program with professional services firms to enable Deloitte resourcing needs (i.e., deploying contingent workers or subcontractors)
Develop business cases to inform the viability and impact of each potential relationship
Activate an existing relationship growth program for extending existing alliances into relevant Human Capital engagements
Create strategy storyboards and adapt messaging to various stakeholder groups
Accelerate the outreach to senior leaders across various industries, offering portfolios, geographies, and client teams to understand their aspirations
Drive internal adoption of team information, resources, and services
Manage relationship growth with solution providers, including addressing engagement risks and balancing project and team resources
Oversee the analysis of competitor programs, emerging technology trends, market sizing and outlooks, and provider segment scans
Serve as performance manager and coach for a distributed junior staff

Required Qualifications:

Bachelor's degree
8+ years experience in consulting, technology training or closely related
3+ years focused on provider relationship management or equivalent experience working with vendors
3+ years articulating the value proposition for various technology and service provider offerings
3+ years translating technical information into business and sales opportunities
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Ability to travel 0-20%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred Qualifications

MBA or Master's degree
Demonstrated experience building and maintaining strong relationships with a diverse set of internal and external constituencies, including senior level executives, consulting resources, technical teams, and sales representatives
Working knowledge of the HR technology and service provider market
Strong network across a variety of providers in the HR technology and service provider market
Experience working with professional services firms, especially as systems integrators

Remote - US, New York, San Francisco, San Jose, Parsippany, Stamford, Rosslyn, Los Angeles, Boston, McLean, Seattle, Orange County, Washington DC, Austin, Chicago, Dallas, Houston, Philadelphia, Minneapolis, Sacramento, Baltimore, San Diego, Atlanta, Charlotte, Detroit, Miami, Orlando, Mechanicsburg, Pittsburgh, Tampa, Kansas City, Cleveland, Cincinnati, Phoenix, Indianapolis, St. Louis, Tallahassee, Nashville, Memphis

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Details

  • Job Reference: 678539583-2
  • Date Posted: 5 August 2022
  • Recruiter: Deloitte
  • Location: Baltimore, Maryland
  • Salary: On Application
  • Job Type: Permanent