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Kronos/Workforce Implementation Specialist

Job Type
4 Aug 2022
Payroll Office of America, a division of Insurance Office of America, is a mid-sized payroll service bureau growing at a rapid pace.

At IOA, we re driven by our mission and core values. We work hard, but we have fun too. Workplace ideals like leading by serving, work/family life balance, and giving back to our community aren t just clichés here - they re a part of who we are. We believe in helping people grow, develop and achieve their professional goals, so when you join the IOA team you truly become a partner in our shared success.

Implementation Specialist job duties include:
  • Coordinates new client training activities
  • Schedules and attends client hand-off meetings
  • Assists with initial/new hire and ongoing training support within team
  • Occasional onsite demonstrations and/or client training
  • Maintains high degree of technical competence and industry/market expertise
  • Ensures professional skills are continuously improved by actively participating in internal/external development opportunities
  • Develops and maintains positive, productive relationships with POA leadership, peers, co-workers, teammates, and employees
  • Required to maintain a book of business
Qualified candidates will have:
  • A.A. Degree (Experience considered in lieu of degree)
  • 3-5 years of Payroll Experience
  • Knowledge of Tax, Garnishments and Health Benefits
  • Ability to create and successfully import data into the payroll system
  • Ability to gather and analyze information
  • Detail oriented
  • Ability to work directly with Sales partners and Clients to gather information needed to complete New Client Activation
  • Ability to train new clients on Kronos (Workforce Ready) platform
  • Ability to activate new clients on Kronos (Workforce Ready) platform
  • Act as the Liaison between Sales, Operations and Clients
  • Excellent Microsoft Office skills
  • Excellent writing skills
  • Excellent verbal communication skills
Some Great Reasons to Work at Payroll Office of America include:
  • Competitive salaries and bonus earning potential
  • Great benefits, including company paid health insurance
  • Paid time off for holidays, vacations, and sick time
  • 401(k) with employer match
  • Participation in employee stock plan
  • Opportunities for professional growth and career progression
  • Company commitment to work/family life balance and community service
  • Teammates who share your drive for excellence
  • Knowing every day you are helping our clients protect their families and businesses
To learn more about IOA and POA, please visit us at / .

IOA/POA is an Equal Opportunity Employer, and has been recognized as a great place to work by Business Insurance magazine, Florida Trend, and the Orlando Sentinel.

IOA/POA is a drug-free workplace.

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  • Job Reference: 677707227-2
  • Date Posted: 4 August 2022
  • Recruiter: Payroll Office of America
  • Location: Florida
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent