Apply for this job now

Ecommerce Business Analyst (Remote)

Houston, Texas
Job Type
4 Aug 2022
This job can be 100% remote

Position Overview

We are looking for a business analyst who can work on the next generation customer facing applications for Zones. The ideal candidate must have at least 5+ years of experience as a business analyst handling ecommerce and system integration between customer and fulfilment systems.

Key Responsibilities:
  • Review, analyze, and evaluate business systems and user needs and recommend improvements
  • Research, define and document current As is business processes and recommend improvements
  • Elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, business analysis, and workflow analysis
  • Create and maintain updated documentation on business processes, applications and business solutions including process flows, use cases, functional specifications, test cases, training and system manuals, and job aids
  • Serve as the conduit for the flow of requirements between the customer community (both internal and external) and the technology and support teams
  • Creation of structured project plans and ability to lead execution of the plan for small to medium projects
  • Lead and/or assist quality assurance activities for small to medium projects
  • Research and assist in resolution of production support issues
  • Assist in identifying the root cause of system and operational issues, analyze data, and recommend solutions
Basic Qualifications:
  • Bachelor's degree or equivalent preferred
  • Greater than 5 years related BA experience and/or training
  • Practical knowledge of B2B principles and ecommerce
  • Experience with marketplace integrations
  • Experience with other integrations such as using APIs
  • Strong analytical ability including database querying, analytical tools
  • Experience with managing projects, and leading the team to deliver on time
  • Experience in Agile and Scrum preferred

As a rapidly growing global provider of IT solutions, weve expanded from Seattle to Sydney and beyond with reach in over 80 countries around the world. Todays top brands count on Zones and our world-class partners Microsoft, Apple, Cisco, Dell, Lenovo, and more to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.

Zones offers a comprehensive Benefits package

While were committed to providing top-tier solutions, were just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job it's an exciting career immersed in an inventive, collaborative culture. If youre interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
Apply for this job now


  • Job Reference: 677702711-2
  • Date Posted: 4 August 2022
  • Recruiter: Zones
  • Location: Houston, Texas
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent