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Director, Dynamics Product Manager

Location
Tarrytown, New York
Job Type
Permanent
Posted
30 Jul 2022
Director, Dynamics Product Manager

Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America
  • Headquarters Office, 625 State Street, Schenectady, New York, United States of America
  • Rochester Office, 220 Alexander Street, Rochester, New York, United States of America
  • Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America Req #1175

    Friday, July 1, 2022

    Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP!

    There are some positions at MVP where your work may require an onsite or community component. When working in an MVP office and/or in the community on behalf of MVP, you must be fully vaccinated against COVID-19, and have received the first booster dose within one month of eligibility.

    Full-Time, Exempt

    This role will collaborate with business partners, MVP stakeholders, and execution teams on roadmap development and solution design and prioritization for all Dynamics products and projects related to MVP's Dynamics implementation and enterprise usage. The role will focus on facilitating and aligning product vision and execution of MVP strategies and vision. Roadmaps must align with other MVP roadmaps (i.e Customer Experience, Data Strategy, Provider Experience, and Partnerships) and must be supported by qualitative and quantitative data and link to outcomes and metrics. As needed, this individual will help conduct and gather external data to support product decisioning.

    Responsibilities of this position will include the following:
    • Identify and communicate vision for products that align with MVP strategy
    • Assess customer needs/data, perform market research, gather business partner needs and suggest features for Dynamics and power platform products
    • Gather data from qualitative and quantitative analysis to inform roadmaps
    • Stay up to date on Microsoft's Dynamics roadmap and how future releases can be leveraged at MVP
    • Assesses market competition by comparing the company's product to competitors' products
    • Work with executive strategy team, business owners, and technical teams to gain alignment on product vision and roadmaps
    • Work across the business to prioritize epics/features, organize product increments, and present on product roadmaps
    • Present clear and well-defined goals for product increments
    • Participate in solution strategy process to ensure that solutions being defined align with increment goals
    • Work with product and business owners to ensure epic prioritization is representative of the product roadmap
    • Track and manage metrics to measure product performance (e.g. adoption metrics, customer satisfaction, etc.)

    Position Qualifications

    Minimum Education:

    Bachelor's Degree in Business Administration, Computer Science or related field or relevant work experience.

    Minimum Experience:

    Minimum of 5 years of hands-on experience working on a product team, preferably with direct experience as a Product Manager. Previous management/leadership experience required including leading teams and demonstrated collaboration within the organization
    Experience working in an agile development environment.

    Experience in healthcare industry preferred.

    Experience working with CRM products preferred

    Required Skills
    • Strive to understand customer needs, must be customer obsessed, and demand the same from their coworkers - "no customer left unsatisfied."
    • Must have a hunger to continually innovate and leave things better than they found it
    • Ability to present to both internal and external stakeholders
    • Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation
    • Excellent planning, facilitation, and organizational skills
    • Ability to influence technical and non-technical partners
    • Ability to be a product evangelist
    • Proficiency of the product management discipline
    • Ability to understand the long-term ("big picture") and short-term perspectives of situations
    • Ability to be innovative, creative and think "outside the box"
    • Understanding of the software development lifecycle
    • Ability to translate customer needs into desired product capabilities
    • Understanding of agile methodologies and scrum framework
    • Familiarity with scaled agile framework (SAFe)
    • Experience with backlog management/agile development tools (e.g. Jira, Azure DevOps)
    • Passionate about customer success and customer results

    About MVP
    MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the EEO is the Law Poster and Supplement protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@

    Please apply and learn more - including how you may become a proud member of our team.

    Other details
    • Job Family Claims/Operations
    • Pay Type Salary

    Apply Now

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    • Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America
    • Headquarters Office, 625 State Street, Schenectady, New York, United States of America
    • Rochester Office, 220 Alexander Street, Rochester, New York, United States of America
    • Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America
  • Apply for this job now

    Details

    • Job Reference: 672031220-2
    • Date Posted: 30 July 2022
    • Recruiter: MVP Health Care
    • Location: Tarrytown, New York
    • Salary: On Application
    • Sector: Administration
    • Job Type: Permanent