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Customer Care Coordinator

Location
Horsham, Sussex
Salary
£21,000 to £23,000
Job Type
Permanent
Posted
8 Sep 2022
Are you passionate about customer service? Do you have what it takes to exceed customer s expectations? Then take a look at the new role that we are working on for our client based on the outskirts of Horsham. Key responsibilities & tasks: Answer customer emails and phone calls, take orders and process them Address customer complaints and enquiries Document and process customer returns & refunds Perform tasks using internal data base system Advice customers though product knowledge Assist other departments when required Undertake any other duties as requested Personal Profile: Confident and friendly telephone manner. Logical thinker loves problem solving. Attention to detail; accurate correct logging orders Excellent organisational skills Outstanding customer service skills; providing top notch support to customers on the phone and via emails. The ability to working under pressure and multi-task Benefits: £23,000 Generous holiday allowance Company pension Free Parking Full training provided Does this sound like your new dream role then please send your CV today! Harris Lord are acting as an Employment Agency in relation to this role. Client Account Manager, Account Manager, Customer Service, Key Account Manager, Customer Support, Customer Support Advisor, Customer Support Specialist, Customer Account Manager, Customer Account Manager, Customer Service
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Details

  • Job Reference: 707250167-2
  • Date Posted: 8 September 2022
  • Recruiter: Harris Lord Recruitment
    Harris Lord Recruitment
  • Location: Horsham, Sussex
  • Salary: £21,000 to £23,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent