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Corporate IT Applications Support

Grand Rapids, Michigan
Job Type
4 Aug 2022
Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.

Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.

What we offer:

Career Development

We are here to support you for the entirety of your Dematic career. From a fast start of learning Dematic's history and foundational training to succeed in your role to leadership development programs, technical training and certifications, and Career Navigator to identify challenging new opportunities, our goal is to help you grow beyond your borders.

Competitive Compensation and Benefits

Our attractive and market competitive total rewards packages are designed to reward high performance and to assist in managing your personal and family needs. Dematic offers robust packages based on employment status and national requirements.

Pay Transparency

Dematic is committed to pay transparency. As such, the Dematic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, Dematic will still maintain confidentiality of your pay information. Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Dematic, or (c) consistent with Dematic's legal duty to furnish information.

Global Opportunities

As a global company, our employees are exposed to different ideas and perspectives from around the world. We offer international assignments for qualified employees and wherever possible, we offer flexible working hours and modern workspace design.

Learn More Here:

Tasks and Qualifications:

Dematic is currently searching for a Corporate IT Applications Support resource to join our growing Information Technology team in Atlanta, GA; Grand Rapids, MI; or any of our other Dematic Regional Offices. This role reports to the IT Manager, Enterprise Applications. The primary responsibilities for this individual would be to support various Dematic IT applications. This is an attractive position for someone with a passion for supporting IT applications who is excited about the opportunity to wear multiple hats in a highly visible setting.

Essential Role and Responsibilities:
  • As a system administrator you will monitor and resolve application performance and issues as they occur
  • You will ensure data security and integrity is monitored in alignment with Kion IT standards.
  • You will have responsibility to root cause and resolve any issues related to data security in alignment with Kion IT standards.
  • You will have responsibility to maintain integrations between applications as is required.
  • Script language/expertise in CPI, Groovy, SQL
  • You have expertise with data modelling & managing relational databases
  • You may have experience with : Time Management systems, HCM systems, Task Management Systems, Analytic tools.
  • You will manage software technology solutions in alignment with Industry, Corporate and Application security model and data standards to ensure optimized performance.
  • You may manage SAAS or On Premise application solutions. Including installation & configuration of software applications, and database systems in non-production and production environments. Create software usage procedures, processes and standards. Maintain and refresh product support database.
  • You may:
    • Work closely with partner technical teams to enhance the quality of existing products.
    • Interact with customers and resolve technical issues.
    • Manage and monitor customers' expectations.

  • Bachelor's degree, preferably in Business Administration, Computer Science, or a related field.
  • Typically, 5+ years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above. Advanced degree MAY be substituted for experience, where applicable.
  • 5+ years' experience administrating HR applications
  • Considerable knowledge of the preparation and presentation of dashboards / reports containing project delivery elements and operating metrics.
  • Strong organizational, multi-tasking and interpersonal skills.
  • Superior written, verbal and presentation skills.
  • Customer service orientated.
  • Exceptional leadership, relationship development and influencing skills.
  • Ability to analyze and interpret critical path, draw conclusions and prepare clear and concise analyses and recommendations.
  • Experience in Six Sigma or Lean Training, with a track record for execution on lean principles would be advantageous.
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  • Job Reference: 677709257-2
  • Date Posted: 4 August 2022
  • Recruiter: KION GROUP AG
  • Location: Grand Rapids, Michigan
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent