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Banquet Captain- Lanier Islands Resort

Hall County, Georgia
Job Type
3 Sep 2022

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn't love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details

Nestled on the shores of Lake Lanier lies Lanier Island Resort - an island destination spread out across 1200 acres unlike any resort in Georgia. Our property features 282 guest rooms, indoor/outdoor meeting spaces, golf course, multiple dining options, nature trails, and other points of interest.

What you will have an opportunity to do:

We are looking for a highly motivated Banquet Captain to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manager this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up and food and beverage service enhance guest satisfaction and maximize revenues.

If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! 

Your role:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Maintaining and inspecting all function rooms and areas
  • Meet and review events with group contacts and passing along information to respective personnel
  • Administration and of banquet event orders
  • Completion of banquet billing and posting
  • Organizing banquet liquor room and supervise liquor stock on house boats
  • Purchase operational (small) supplies
  • Supervise the cleaning of the front areas and back service hallways
  • Conduct pre-function meetings with banquet staff
  • Assist Banquet Manager in the implementation of operational standards and training

    Daily duties for captains vary greatly depending on where they work and the nature of their job, such as whether they're in charge of a vessel or a physical piece of property that provides services to customers. These tasks are commonly performed by most captains:

  • Train and Supervise Staff Captains train staff members on how to perform their daily work tasks and adhere to company standards. They also supervise and manage staff by delegating work, ensuring employees are adhering to policies, and monitoring employee performance to guarantee proper execution.
  • Captains address customer complaints and questions and find solutions to their problems.
  • Captains maintain company standards for cleanliness in all work and customer areas, and direct staff to clean up any disorganized or unsightly areas of the property.
  • Captains schedule and coordinate staff for special events and direct outside vendors on where to provide various event services.

What are we looking for?

  • Someone with 2-4 years of food service experience, preferably Banquet service
  • Someone with experience in a quality, high volume venue with synchronized service
  • Someone with knowledge of wine, beer, cocktails, and spirits
  • Someone who is able to work under pressure in a fast-paced environment
  • Someone with a passion for creating an exceptional experience for all guests
  • Someone with excellent communication skills

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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  • Job Reference: 703088292-2
  • Date Posted: 3 September 2022
  • Recruiter: Benchmark Lanier Islands Resort
  • Location: Hall County, Georgia
  • Salary: On Application
  • Sector: Hospitality & Tourism
  • Job Type: Permanent